Refund policy
Returns & Refunds
U.S. Returns and Refunds Policy15 Day Money Back Guarantee
When returning an item purchased please note that:
- Items must be returned within 15 days of the date of purchase.
- Only items purchased directly from the EagelcoShop can be returned to Eagelco. For products purchased from any of our third-party retailers and vendors (including but not limited to Amazon) items must be returned in accordance with their respective returns and refunds policies.
- Please ensure that the items you are returning are repackaged in perfect condition, in original packaging you received it with.
- Buyers are responsible for the return shipping costs.
- Buyers must contact Eagelco before returning products.
HOW TO RETURN A PRODUCT
To return an item to Eagelco, please submit your return requests at our Contact page and we will review the return requests submitted and get back to you with detailed instructions.
Refunds will be issued only after the item is received and verified.
Buyers are responsible for the return shipping costs. If you qualify for free shipping, the return fee will not be deducted.
REFUNDS
Once we fully receive your product, a refund is initiated. The way your refund is processed depends on your original payment method. For credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Returns
We offer a 15-day money-back guarantee.
If for any reason you are not satisfied with your purchased product(s). This only applies to product purchased directly from Eagelco website. For all other purchases, please contact the retailer/distributor you purchased from directly and follow their return policy.
Please note, 15-Day money back guarantee is not applicable on open box products. Such products are final sale. No returns or exchanges.